What should you know about Dynamics 365 for sales and its certification?

Business Applications of Dynamics 365 modify the ways of managing businesses. Its variety of Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM) applications help businesses in many operations to run and grow swiftly. Microsoft has combined the capabilities of both CRM and ERP in cloud based Dynamics 365. Dynamics 365 helps to increase sales of a business by offering deep insights about customers’ requirements. It allows you to analyze the perspective of buyers by tapping into social insights. Driving more potential sales with LinkedIn is also included. Dynamics 365 Product Visualize provides a 3D digital twin of the specific product in a customer’s environment. It helps to build a strong relationship with customers by taking actions based on deep insights. Dynamics 365 for Sales helps to keep a complete track of accounts and contacts. Marketing lists and campaigns can be created by the dynamics 365 for sales. In this blog I will explain to you:

Dynamics 365 for sales enables you to sell smartly by improving conversion, increasing response rates and keeping relationships on track. Based on contextual insights you tailor engagement, and how and when sellers interact with customers. Dynamics 365 for sales has apps that are available anywhere on any device. It is beneficial for both sales people and sales managers.
Sales people use SharePoint to store and view documents like presentations or notes in the context of a record, such as an opportunity, so anyone working on the opportunity can view them. They follow a guided business process and manage customers and deals. Dynamics 365 for sales provide appointments, calls and so on related to the customers in one central place. For Sales Managers, the Dynamics 365 help them to accelerate their team's performance by using real-time analytics based on historical data and predictive information. It also allows them to use immersive Excel and prebuilt templates for a quick analysis without leaving Dynamics 365 for Sales.

How can you utilize the services of Dynamics 365 for sales?

The best way to utilize Dynamics 365 for sales is by earning its certification. In the process of earning the certification, you will get knowledge of every minute aspect of the Dynamics 365 for sales. You will be able to configure the process of Dynamics 365 for sales. Besides this, its certification enables you to plan a strategy for sales growth by reviewing deep insights. Either you are doing your own business or working in any firm, the certification of Dynamics 365 for sales enhances your knowledge about its all the applications. Two exams are required for the certification of Dynamics 365 for sales. This certification will earn you a role of Dynamics 365 for Sales Functional Consultant Associate. You must pass both exams Exam MB-200 and Exam MB-210 for the certification of Dynamics 365 for sales. This certification enables you to utilize all the services and applications of Dynamics 365 more effectively.

What will be your role as a Microsoft Certified Dynamics 365 for Sales Associate?

As a sales functional consultant associate of Dynamics 365, you will accelerate sales team performance by using data analytics. Your role will be very vital in implementing solutions and managing deals through processing and closing. Your role will be to sell smarter with contextual insights. The role of sales consultant includes improving conversion and win rates, and keeping relationships on track. You will Show sellers when and how customers interact with their emails, so they can be more proactive and responsive in their email communications. Besides sales, you will also handle responsibilities regarding customer engagement as well. After getting the certification of Dynamics 365 sales associate it will be your role to perform the following tasks:

Your role of Configuring System: You will perform various tasks related to implementing new features and functionality implementing and testing system changes.
Implementing Application Life Cycle Management: As a sales consultant of Dynamics 365, it will be your role to implement an application lifecycle management (ALM) process, migrate data from legacy and external systems. You will also integrate Power Platform with other systems, and manage the Power Platform environment.
You will map the sales process: To map the sales processes in place at the company, you will configure and expand the core functionality of Leads, Contacts, Accounts, Opportunities and supporting entities.
Construction of an application for accelerating the lead to cash journey: You will construct a specific application that supports and accelerates the lead to cash journey. For this responsibility, you will identify opportunities to use Power Apps for mobile applications, Microsoft Flow for application integration, business process flows, and other automation.
Supporting a sales life cycle: As a sales functional consultant associate of Dynamics 365 it will be your duty to implement solutions that support a sales life cycle to meet revenue targets, business strategies, and company objectives.
Your role to perform configuration: In this role, you will configure sales settings, processes, and integration with external sales applications.
Customer Engagement Core: You will perform the following tasks about customer engagement core:

  • Managing user experience design.
  • Managing entities and data.
  • Implementing security and integration.
  • Performing solutions deployment and testing.

You will accelerate sales performance: You will perform this role by helping sales managers drive performance, discovering current customer needs. Besides this, you will proactively identify at-risk deals by gaining visibility into conversations and providing actionable feedback through built-in coaching tools.
Your role in boosting sales productivity: Being a sales consultant of Dynamics 365, you will contribute to boosting sales productivity in the following ways:
Collaborating on deals: You will accelerate deals and recruit, onboard, and strengthen your partner channel. You will also support work with modern mobile applications that provide contextual news, social data.

How can you get the certification of a Dynamics 365 Sales Consultant?

Both exams, MB-200 and MB-210 are compulsory for the role of Dynamics 365 sales consultant. This role is about sales and customer engagement you cannot perform this role without passing both exams. If you want to earn this certification of  Dynamics 365 sales consultant visit JustCerts. These exams train and measure your abilities in sales and customers and engagement. There is no prerequisite for the certification of sales consultant. You need to pass only two exams MB-200 and MB-210, but it doesn’t mean that you don’t require any kind of experience or prior knowledge. You need the following experience and knowledge because it will enable you to pass both exams very easily.

Do you need to pass both exams MB-200 and MB-210 for the certification of Dynamics 365 Sales Consultant?

Both exams, MB-200 and MB-210 are compulsory for the role of Dynamics 365 sales consultant. This role is about sales and customer engagement you cannot perform this role without passing both exams. These exams train and measure your abilities in sales and customers and engagement.
Exam MB-200: This exam covers the topic of customer engagement core. After passing this exam you will be able to handle potential customers by tracking data against sales goals. Besides configuring solutions and applications, you will implement a solution using out of the box capabilities, codeless extensibility, application and service integrations. Skills that will be measured in this exam are:

  • Perform discovery, planning, and analysis (5-10%)
  • Manage user experience design (20-25%)
  • Manage entities and data (15-20%)
  • Implement security (5-10%)
  • Implement integration (15-20%)
  • Perform solutions deployment and testing (25-30%)
Which tasks will you perform in the exam MB-210?
The exam MB-210 is about Dynamics 365 for sales. In this exam you install and configure sales scenarios, complete a sales cycle, and configure a product catalog. You will also perform tasks of managing customer records, and utilizing analytics tools with customer data. For performing the technical tasks of exam MB-210, you must have the following skills:
  • Performing Configuration. (40-45%)
  • Managing Core Sales Entities (20-25%)
  • Managing Sales Entities (35-40%)
Do you need any experience in passing both exams MB-200 and MB-210?
There is no prerequisite for the certification of sales consultant. You need to pass only two exams MB-200 and MB-210, but it doesn’t mean that you don’t require any kind of experience or prior knowledge. You need the following experience and knowledge because it will enable you to pass both exams very easily. Before applying for both exams MB-200 and MB-210 you must have Knowledge of Dynamics 365 Fundamentals, Familiarity of business applications and a desire to implement them in a business, and Experience in the sales field at one or more roles.

Preparation of both exams MB-200 and MB-210

Course MB-210T01-A: This course deals with the topic of customer engagement for sales. The option of this course is available on exams websites. This course helps to enhance your preparation in the following topics:
  • Sales Overview: After completing this course you will be able to install and configure the sales application and Identify common sales scenarios.
  • Working with Opportunities: You will attain skills in creating customer records and using sales tooling.
  • Quotes to Orders: You will learn how to create and use the product catalog. Besides this, you will also learn about adding quotes to opportunities and completing a sale with an order.
  • Sales Analytics and Insights: You will be able to Integrate with PowerBI and Enable Sales AI functionality.
Study material:
JustCerts provides  provides you an authentic, upgraded material for both exams MB-200 and MB-210. Practice tests and upgrded question will help you in the preparation. You would explore multiple points related to both exams in this study material. Before starting the preparation from books or any study material you must check its authenticity and upgrading. Microsoft updates its exam, so your study material must be according to the current requirements of the exams.


Online Training:     
An incredible facility for online training is also available. In this online training, you can enjoy an environment like a classroom. You interact with experienced instructors to ask your queries about both exams MB-200 and MB-210. Microsoft provides you their official service of online training.

Study Groups:
Join various community groups and forums. You can choose different forums to discuss your preparation and queries there. Experts and professionals would answer your questions and remove your confusion.

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